Metrics
Let your decisions be data-driven
Use Metrics to track key performance indicators across your maintenance process to pinpoint bottlenecks, and make improvements as needed.
Book a demoUse Metrics to track key performance indicators across your maintenance process to pinpoint bottlenecks, and make improvements as needed.
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By tracking the progress of maintenance issues and identifying areas for improvement, you can better understand how efficiently your business is resolving maintenance requests for your clients.
Utilise the key metrics provided by a simple dashboard that breaks down maintenance and agent performance changes over time.
Gain visibility over the amount spent with each of your suppliers and the average time to complete work to ensure service levels are maintained at a high standard.
Understand which owners and properties are the highest spenders on maintenance, and identify areas where you can optimise spending.
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"Since going live with Tapi it has been really great streamlining our maintenance process. The feedback from our trades has been fantastic as it helps them manage their jobs as well as being a great tool to communicate with everyone."
Wade Fletcher — Biggin Scott
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“We have had a great experience using Tapi as our property management maintenance software, as it has significantly improved our operations and made our tasks more efficient. With Tapi, we have been able to manage our properties seamlessly, from handling tenant requests, keeping our owners up to date and following up with trades."
Abbey Berry — 4one4 Property co
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"We can now manage property maintenance, invoicing and crucial client communication more efficiently than ever before. There are heaps of Property Management software programs out there, but I can genuinely say that for me and my team, Tapi has been a game changer."
Naaman Fraser — Knight Frank
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"We implemented Tapi across the entirety of our company’s maintenance and have been extremely pleased with the increased visibility, efficiency and service offering we have been able to achieve. Not only are our property managers grateful for the change; feedback from owners, tenants and trades has been positive too."
Corinne Bohan — Image Property
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"If you’re looking for excellent solutions crafted by a team who understand the work Property Managers do, these are your people. The tech is simple to use, it ‘talks’ to your other tech and it evolves with market and legislative changes. Our team all love Tapi, from accounts to Property Management we’d be lost without it."
Natalie Wendell — Wendell Property
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“Before Tapi, landlords and tradespeople could take weeks to get back to maintenance requests. Now that all the information is there for them and they’re receiving reminders, there’s a timelier response from everyone.”
Amy Ziolo — Harcourts Grenadier
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“Our team love Tapi. It has streamlined our maintenance process, saving us valuable time and money. The insights have enhanced our landlord conversations and relationships. Because of the value Tapi provides we are transparent with our landlords about the costs of technology like Tapi through the fees we charge for our service.”
David Faulkner — Property Brokers
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